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Collection
Plans
At SR2, we put forth the effort to understand your
specific needs and tailor a collection plan just for you. Each business has
different receivables and so each business should have a collection plan that
works with their business process. Unless specifically noted every plan follows
our three step Phase in the collection process. Phase 1 involves demand
letters, Phase 2 goes into phone calling by collectors and Phase 3 goes into
the legal process.
Full Service Plan
- Our most popular base plan -
we handle all aspects of the collection process, giving you complete
freedom to focus on running your business.
- A small set-up fee and
flexible pricing is set for each phase of the collection process, which is
based on a percentage of amounts collected.
- Monthly transfers into our
online ECollect system help
you keep your accounts current.
- You have 24-hour web-based
access to the ECollect system
to track status and run reports
- Mailing and communications are handled by SR2.
- Clients are instructed to pay SR2, and we handle all payment processing - including payment plans, bounced checks, and any needed follow-up calls.
Flat Rate Plan
- You maintain more hands-on
involvement in the collection process.
- Flat rate pricing on a per
account basis under the Phase 1 process. After Phase 1 the pricing shifts
to a percentage of amounts collected.
- Monthly transfers into our
online ECollect system help
you keep your accounts current.
- You have 24-hour web-based
access to the ECollect system
to track status and run reports
- Mailing and communications
are handled by SR2.
- Clients are instructed to pay
you directly, and you handle payment processing under Phase 1. If account
shifts to a phase 2 approach then payments are sent to SR2 directly.
Direct Assignment Plan
- Designed typically for old
receivables that require an immediate Phase 2 approach and potential legal
action.
- Flexible pricing based on a
percentage of amounts collected
- Monthly transfers into our
online ECollect system help
you keep your accounts current.
- You have 24-hour web-based
access to the ECollect system
to track status and run reports
- Mailing and communications
are handled by SR2.
- Clients are instructed
to pay SR2, and we handle all payment processing - including payment plans, bounced checks, and any needed follow-up calls.
Communication & Support Comes Standard
High-quality, professional
service is not optional at SR2. Regardless of which plan you choose we provide
you with secure, 24/7 online access to the real-time status of your accounts
through our ECollect system. In addition to viewing our updates, you can add your own
notes, comments, and status. This allows us to stay in constant communication
with each other and ensures that we are both delivering the same message to
your clients. In addition, the graphical reporting & analysis features of
our proprietary toolset provide you with the ability to generate instant
reports to measure and track results.
Technical support and
customer service representatives are also available by phone - giving you
everything you need to stay informed and be confident that your accounts are in
good hands with SR2. Contact us today!
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