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Healthcare Solutions
ICS is uniquely qualified to help
businesses in the healthcare industry with collection and asset-recovery
needs. We can offer you the following:
- An understanding
of the specific collection needs of medical, dental, and
healthcare product and service providers
- A strong track record of successfully
collecting for doctors, dentists, and other healthcare-related
businesses
- Experienced reps who know the sensitive
nature of dealing with your clients
- Referenceable clients in the healthcare
industry
Private Pay
ICS understands the sensitive nature
of collections in the healthcare industry. Unlike other debts,
people rarely take on debts for medical, dental, or healthcare
equipment intentionally. Your services are not discretionary,
and patients rarely do business with you for fun; therefore,
when you are forced to address past-due accounts, you are
faced with the added challenge of dealing with someone who
may not be healthy or financially secure. At ICS, our reps
are specially trained to handle sensitive collections. In
addition, we understand the complexities of insurance resolution,
partial payments, slow-pay, and non-pay situations. We know
that as a doctor, dentist, or other healthcare professional,
you are extremely busy and your time is valuable. You do not
have the time to devote to collecting past-due accounts, and
yet, these debts often represent a substantial amount of money
and need to be collected. ICS is experienced and ready to
help you with these challenges.
Insurance Resolution
Collecting from insurance companies can
also be a challenge. In most hospitals and clinics, 8-20%
of workers comp, commercial, managed care, government, and
HMO/PPO claims are aging beyond 60-90 days. This represents
a huge drain on cash flow - ranging from thousands of dollars
for a doctor's office to over a million dollars in outstanding
accounts receivable for some hospitals. If your accounts receivable
follow a similar trend, ICS can help. We know that you do
not have time to sit on hold with insurance companies or leave
multiple voicemail messages that are never returned. ICS has
the experience to get your past due accounts resolved quickly
and at a lower cost to you. We know the most effective ways
to collect from insurance companies, and we always maintain
the highest level of professionalism and ethics. We are familiar
with the various forms and standards employed by different
types of insurance agencies as well as the government regulations
that apply to them, so we are able to tailor our communications
in the way that will have the most impact. Finally, it is
a known fact that insurance companies respond more quickly
to an outside collection agency because they want to maintain
their quality ratings. The result for you is faster payments,
increased cash flow, and more time to focus on treating patients.
In addition to providing you with collection
services, ICS is able to save you money by taking over your
NSF checks. By working with ICS, you can consolidate to a
single service provider and get the most cost-effective solution
to your credit and collection needs. ICS offers low fees and
has one of the highest collection success rates in the industry,
so contact us today to find out more about how ICS can turn
time into money for you.
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